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Possible problems with SSL (encrypted mode)
- Are you using an older version of Microsoft Internet Explorer
and does it give the message Error in secure channel support?
Older versions of Internet Explorer appear not to
support all encryption methods. You should upgrade to a new browser.
You can get one from miscrosoft.com or netscape.com,
or you can get the nifty Open Source Mozilla browser from
mozilla.org.
- Are you getting messages about an Unknown Certificate
Authority or Unrecognized Signature or something similar?
We use a self signed certificate (that is, we are our own
certificate authority, or CA). This means that your browser doesn't really
know that we are who we say we are because no one whom the browser
recognises has signed our SSL certificate. This is not a concern unless
you are worried that someone might have built a perfect replica of our site,
and has managed to hack your network so you are seeing their site
instead of ours.
You can try simply telling the browser to accept our certificate.
If this does not suppress the error messages, you can try accepting us as a
CA (certificate authority) by clicking on one of the following links to our
CA certificates: Click
here for Microsoft Internet Explorer or
here for Netscape/Mozilla. This will
put us into your browser's database of sites allowed to sign SSL
certificates and verify the identities of other web sites. If this
worries you, you may be able to disable our CA certificate in your browser
when you are not using our site - this feature would be found in your
browser's advanced security options.